Auto Glass Replacement With Your Collision Repair in Bellevue, WA
When an accident breaks the glass as well as the bodywork, we replace it at our shop as part of the same repair. That covers windshields, door glass, quarter glass and back glass, on all makes and models. It goes on the same repair order as the rest of the work, so there's one estimate, one claim and one number to call. We replace glass. We don't fill chips, and we don't take on glass work unless there's collision damage to go with it.
If a rock chip or a crack is the only damage, call a glass company directly. They're set up for that job and we aren't, and you'll probably get the car back sooner. If you can't tell whether the damage goes further than the glass, drive in and we'll look at it for free.
What we replace, and what we send elsewhere.
We replace glass that broke in the same accident as the bodywork. A glass specialist replaces it at our shop, and the car stays with us, sequenced with the collision repair so that the new glass goes into a body that has already been put right.
Anything that's glass alone goes elsewhere, whether it's a stone chip from the freeway, a crack that ran overnight or a window lost to a break-in with no other damage. So does a camera calibration with no repair behind it. We'll tell you that on the phone rather than book you in.
How the glass fits into the repair.
Drive in, or call us at (425) 641-5475 to arrange a time. The estimate is free, and it covers the bodywork and the glass together.
Once the collision work is far enough along, a glass specialist replaces the windshield at our shop. You don't book it separately, and you don't hand your keys to a second company.
If your car has a camera behind the windshield, it's recalibrated before you collect it. We call when it's ready.
Door glass, quarter glass and back glass.
A side or rear window is a different job. There's no camera behind it, but the glass is tempered rather than laminated, so it doesn't crack. It goes to pieces, all through the door. The regulator and the channel — the mechanism that raises the window and the track it runs in — have to be checked before a new pane goes in, or the replacement fails the same way the first one did.
What your policy does with glass.
Glass broken in a collision is normally part of the collision claim, alongside the bodywork. We work with every major insurer and handle it the way we handle the rest of the repair, from the estimate through the follow-up claims to the billing direct to your insurer.
Your insurer may suggest a glass company of its own. On glass, the choice of shop is yours, and it's written into the statute.
RCW 48.30.340(1): “A person in this state has the right to choose any glass repair facility for the repair of a loss relating to motor vehicle glass.” The section goes further than the right itself. If your insurer — or the administrator handling the claim on its behalf — owns the glass shop you are being directed to, it must tell you so when it gives you the list, and it must post a notice in that shop reading “YOU ARE HEREBY NOTIFIED THAT YOU ARE ENTITLED UNDER WASHINGTON LAW TO SEEK REPAIRS AT ANY AUTOMOBILE GLASS REPAIR OR REPLACEMENT FACILITY OF YOUR CHOICE.” If none of that happened, subsection (4) lets you file a complaint with the Office of the Insurance Commissioner.
A specialist recalibrates the camera, and that step comes last.
Plenty of cars built in the last decade mount the lane-keeping and automatic-braking camera to the windshield, and taking the glass out moves it. Where the manufacturer calls for a recalibration, an independent calibration specialist re-aims it once the collision work and the new glass are finished, without your car leaving. The post-scan report goes home with you.
If a warning light comes on a day or two later, bring the car back. The specialist runs the diagnosis at no charge and recalibrates free, though if the diagnosis finds a faulty sensor or radar unit, that repair is billed to the claim, or to you if there's no claim.
Our ADAS calibration guide sets out the two methods, what the step costs, and why it comes last.
What Bellevue drivers ask about glass.
Do you replace a windshield on its own?
No. We replace glass only when it broke in the same accident as the bodywork, as part of that collision repair. If a chip or a crack is the only damage, a glass company is the right call, and we'll say so if you phone us. If you can't tell whether there's more damage, drive in and we'll check for free.
Do you repair windshield chips?
No. We replace glass and don't fill chips. A glass specialist can tell you whether your chip can be filled or whether the windshield has to be replaced, and a filled chip keeps your original glass and its factory seal. If the chip came from a collision that also damaged the car, bring it to us.
Is windshield replacement free in Washington state?
No. Washington has no law requiring insurers to replace a windshield at no cost — a few states do, and this isn't one. Glass broken in a collision normally goes on the collision claim with the rest of the damage, so your collision deductible applies. Damage from road debris alone goes through comprehensive. Your declarations page shows both deductibles.
Is it legal to drive with a cracked windshield in Washington state?
Washington sets no crack-length limit in statute. The state's windshield rule, RCW 46.37.410, bans signs, posters or other non-transparent material that obstructs the driver's clear view — so it turns on obstructed vision, not on inches. Damage sitting in your line of sight is the real risk, legally and practically.
What does the warranty cover on replaced glass?
The installation. If a windshield seal leaks or a window comes off its track with no new damage to cause it, bring the car back to us and we take it up with the glass specialist. The glass itself carries no warranty, so a chip or crack after you collect the car is new damage.
Can my insurer make me use its own glass company?
No. RCW 48.30.340(1) gives you the right to choose any glass repair facility for a loss relating to motor vehicle glass. If the insurer owns the shop it directs you to, it must tell you so. When the glass broke in the same accident as the bodywork, you can keep both jobs here on one repair order.
Get your free estimate.
Start it right here, or call us at (425) 641-5475 to arrange a look. We'll price the bodywork and the glass together. Free, and no pressure to book.